• FAQs

Below are answers to some frequently asked questions.
If you don't find the answer you are looking for, please contact us
for more information.

How does your service work?  
The process is really quite simple.  Get all the details on the How It Works page.  

Do I have to sign up for multiple weeks of meals or sign any contracts?
Unlike other meal delivery services, you are not required to sign up for multiple weeks of meal delivery.  You can simply order Healthy Bites food any week you feel like having delicious, healthy food waiting for you every time you open your refrigerator.  If you love our food and want to save some dough, we offer a 5-15% discount when you purchase an 8, 12 or 16 week meal package.  

What days are my meals ready for pick up or delivery?
All orders received by 6 PM on Thursdays will be ready for pick up or delivery the upcoming Monday evening by 6:30 PM.  All orders received after 6 PM on Thursdays will be processed the following week and ready for pick up or delivery the following Monday.  Your Monday pick up/delivery includes your food for Tuesday, Wednesday and Thursday.  All 3-day meal plans are delivered on Monday.  If you choose a 4-to 7-day meal plan, you will receive a second shipment of food on Thursday evening.  Your Thursday pick up/delivery includes food for  Friday, Saturday, Sunday and Monday, depending on your mealplan.

Your meals will arrive at our pick up location by 6:30 PM on Mondays and Thursdays.  If you choose to have your meals delivered, they will arrive between 5:30-9:30 PM on our delivery days. 

What if I forget to pick up my food?
If you can't pick up your food on Monday or Thursday, no problem.  Your food will remain at our pick up location until the next delivery arrives, so you have several days to pick up your meals.  Healthy Bites is not responsible for orders that are not picked up from the pick up location and we cannot issue a refund for those orders.  

Will you deliver to my home?
We currently deliver to residents in Washington DC, the Maryland communities of Bethesda, Silver Spring (inside the Beltway) and Takoma Park, and the Rosslyn, Courthouse, Clarendon, Ballston, Pentagon City/Crystal City, and Shirlington neighborhoods in Arlington.  We also have limited delivery areas in Alexandria. We can deliver to these areas for our standard delivery fee of $20 per week. 

We are able to accommodate deliveries outside of the areas listed above for an additional charge.  If you have questions or are interested please send an email to info@healthybitesfood.com. 
 
Is this a weight loss program?  
Unlike some of the other meal delivery services you may have seen, Healthy Bites is not specifically designed to be a weight loss program.  However, one of the beautiful side benefits of eating Healthy Bites meals filled with fresh, healthy fruits and vegetables minus the empty calories and carbohydrates is that you will likely lose some weight!  While our Lite Bites menu is specifically tailored to help you maintain a healthy weight, it also perfect for anyone who wants to look and feel great.

Do I have to eat the same food all the time?  Are there different meal plans?
Our menus are seasonal, as we use produce from local farmers to make up much of our weekly meal plans.  We offer a 4-week menu that rotates weekly.  Some of our most popular dishes will remain in the menu throughout the year.  As the seasons change, you will also receive new dishes based on what is available from our local farmers.   You will find that each week offers plenty of variety and flavor.  Healthy Bites is currently offering two menus--Lite Bites and Veggie Bites. 

Are your meals 100% organic?
Choosing wholesome, quality ingredients that are free of chemicals, preservatives, hormones and antibiotics is something we live by at Healthy Bites.  Our menu is largely made up of organic ingredients, though our meals are not 100% organic.  Whenever we can find an organic version of an ingredient, we buy the organic version. 

What if I don’t like a meal?  Do you offer substitutions in your meal plans?
Currently, we can offer limited substitutions in your weekly meal plan.  If you have specific dietary restrictions we may be able to accomodate you.  Please send us an email at info@healthybitesfood.com for more information.

Didn’t see the answer to your question?  Contact us to get more information.